What if SF Express never updates the logistics information?

The courier company did not update the logistics information for the following reasons:

1. The parcel is still there, but it was forgotten or delayed. You can call SF customer service for consultation.

2. The package is in transit, but the data is not scanned or uploaded in time. You can wait patiently for a while, or contact customer service to urge you.

3. The package encounters abnormal conditions, such as loss, damage and interception. You can check the details of the package through customer service or online service, and apply for compensation or refund.