Requirements for free refund of domestic air tickets in August

Recently, due to the changeable epidemic situation in China, many passengers cannot travel after purchasing air tickets. In August this year, the Civil Aviation Administration further clarified the requirements for free refund of domestic air tickets in the near future. The following are the relevant details. Let's take a look at the domestic air tickets purchased before 0: 00 on August 4, 20021year.

Notice on doing a good job of free refund of domestic air tickets in the near future to all transport airlines:

Since the beginning of this year, all units have conscientiously implemented the requirements of the Notice of the Civil Aviation Administration on Doing a Good Job in Refunding and Changing Air Tickets under the Situation of Normalization of Epidemic Prevention and Control (No.[20265438] 1 of the Bureau of Invention), and launched a free refund and change plan in time, which has achieved good results. Recently, there have been local cluster epidemics and sporadic cases in some parts of the country. In order to meet the requirements of epidemic prevention and control in various places, reduce the flow of personnel and effectively reduce the risk of epidemic spread, the recent free refund of domestic air tickets is further clarified as follows:

1. If passengers have purchased domestic air tickets with flight numbers from August 4th to August 3rd1before 0: 00 on August 4th, 20265438, and apply for a refund from 0: 00 on August 4th to before the flight takes off, airlines and their air sales agents shall not charge fees.

2. This notice does not apply to passengers who have already refunded their tickets before 0: 00 on August 4th.

Three, airlines can formulate specific implementation rules according to the requirements of this notice.

Civil Aviation Administration of China

20213 August