What's the phone number of 95538?

95538 is the national unified abbreviation of Zhongtai Securities Company.

95538 is the national unified abbreviation of Zhongtai Securities Company. Zhongtai Securities 95538 Call Center has been rapidly promoted within the company since it was officially put into operation in July 2007, which has provided great convenience for customer consulting services, improved the overall service level of the company, won unanimous praise from public investors, and initially formed an excellent public securities consulting service brand.

service function

Quasi-7×24-hour personal service

95538 call center provides customers with manual service from 8:00 am to 8:00 pm. In order to provide more humanized service to customers, 95538 also opened a message service for customers during off-hours from 8: 00 pm to 8: 00 am the next day. When customers call for consultation during off-hours, the call center will automatically record the customer's message phone number and consultation questions, and our customer service representative will.

Professional knowledge base

95538 call center has comprehensively combed and reconstructed the professional knowledge of securities business. From the point of view of facilitating investors' use and improving customer service experience, a brand-new "Call Center Business Support Library for Securities Industry" system with independent intellectual property rights is designed and built, which is rich, accurate, fast and easy to use.

Customer dynamic classification and asset allocation suggestions

95538 Call Center not only provides customers with high-quality consulting services, but also creates a service system and mechanism with dynamic classification and accurate matching between financial and consulting products and customers from the perspective of maximizing the preservation and appreciation of customer assets. Based on the analysis of customer's asset allocation, dynamically match the most reasonable financial products or consulting for customers, and customer service representatives actively provide them with high-level financial services with reasonable asset allocation higher than industry standards.

Share information with other platforms in China and Thailand.

The call center platform has achieved seamless docking and information sharing with other customer service business systems such as the company website, SMS, customer service management system, etc., and established an organic linkage between service sub-platforms, enabling customer service representatives to provide customers with more professional and targeted personalized services on the premise of comprehensive and accurate information.