NetEase Kaola cannot log in after changing my mobile phone number

NetEase Kaola cannot log in after changing the mobile phone number. Open the official NetEase mailbox website and log in to the mailbox.

1. Click "Help" in the upper right corner of the mailbox homepage, and then click "Mailbox Security Settings".

2. On the email security settings page, click "Physical Examination" or "Re-Physical Examination".

3. On the right side of the "Bind Mobile Number" line, there is "Change Number" in blue font, click "Change Number".

4. Since the phone number has been changed for a long time and the verification code cannot be received, you can choose "security question" to verify. If you can receive the verification code, use the SMS verification code directly to unbind the phone.

5. Enter the answers to the previously set security questions. Try to enter the answers to all three questions correctly, and click "Next".

6.7 Enter the new mobile phone number and click to get the SMS verification code. 08Enter the SMS verification code and click "Next".

7. The mobile phone replacement is successful, and the newly bound mobile phone will take effect after 24 hours.