I used the Shanghai Traffic Card software to charge 100. The next morning, I found that it was not charged, but the bank message showed that the bank card balance had been deducted. What happened?

1. The transaction was successful, but the money did not reach the transportation card. During the system maintenance of Shanghai Traffic Card Platform, the account has not arrived temporarily or the recharge is unsuccessful.

2. The recharge in the card is based on 10 yuan, and the maximum stored value in the card does not exceed 1000 yuan. Recharge failed because the upper limit has been reached.

3. Improper card storage leads to card degaussing and recharging failure.

4. The card was improperly operated during payment, and the card was locked by the system, resulting in unsuccessful recharge. In the field of segmented time-sharing charging (such as rail transit and some parking garages), you must swipe your card once when entering or leaving the garage, otherwise the card will be locked.

If it is confirmed that the deduction and recharge are unsuccessful, you can call the customer service contact information of the transportation card platform, provide the bank recharge account number and transaction time, and communicate the refund method.

The extended data "Shanghai Public Transport Card" has the function of small payment, and can be used in public transport and other related fields where POS machines marked "Shanghai Public Transport Card" are installed in this city. This card is divided into ordinary cards, commemorative cards and other categories.

This card can be overdrawn once if the balance in the card is not enough to pay the transportation fee when taking bus, rail transit or city ferry. The maximum overdraft amount is 8 yuan, and the overdraft amount will be deducted in the next card replacement or card withdrawal. But when the balance in the card is zero or negative, it cannot be used.

Traffic cards can be recharged repeatedly, anonymously and without loss reporting. Please take good care of it. The deposit in the basic card and the remaining funds in the card do not pay interest. The company manages the remaining funds in the card according to laws, regulations and relevant policies.

To buy a regular card, you need to pay a deposit of 20 yuan/Card, and the card can be returned. All kinds of commemorative cards and other non-ordinary cards are charged according to the company's regulations, and the basic cards are not refundable. See the card surface printing for the warranty period of the bottom card.

Baidu Encyclopedia-Shanghai Traffic Card