Enterprise communications trends in unified communications

What is UC unified communications is that it provides a more personalized and timely communication method. With this approach, you can streamline your most important business processes and achieve unprecedented levels of collaboration, customer responsiveness, mobility, and security.

UC unified communications refers to the use of advanced technologies to break the device- and network-centric limitations of current communication methods (such as email, real-time text messaging, phone calls, and multimedia conferencing),

With the surging trend of mobile Internet and BYOD, statistics show that each enterprise employee needs an average of 2.9 devices for work. Yes, you not only use personal computers, but also use iPads and iPhones to send emails, make voice calls with customers through landlines or mobile terminals, communicate with colleagues using instant messaging software, and conduct multi-person conversations through video conferencing or online conferencing.

It stands to reason that when technology is so advanced and you have so many communication devices, communication should become easier. But the reality is not as beautiful as imagined. Sometimes, equipment can even become the culprit of reduced efficiency.

For example, when you urgently need to contact a colleague, you find that his MSN or QQ is not online. Called and couldn't find anyone. You called his cell phone, but still couldn't get through. At this point, you consider leaving a message via email and silently waiting for the other party's reply... You have spent a lot of time and energy trying again and again, but you may not be able to deliver the information you want.

Just imagine, if you can accurately determine the state of the person you are looking for at the beginning, and then directly communicate with him in the most appropriate way, the time cost of the intermediate link will be greatly reduced. Similarly, when you go out to work, if you can unify various communication methods such as mobile phones, office phones, instant messaging, voicemails, emails, etc., you don’t have to worry about missing any information, and you can still keep in touch with others no matter where you are. Effective communication.

In fact, the only technology that can simplify and integrate the above communication process is UCamp;C. This is also one of the key reasons why companies love Ucamp;C. As for the second, it is mentioned below, the excellent competitiveness that UCamp;C brings to enterprises.

The competitiveness that UC brings to enterprises

UC integrates multiple communication channels to unite employees at all levels and departments, regardless of the vast geographical area Space and time zones change corporate communication in a new way.

Therefore, UCamp;C is no longer a simple communication system. It, especially abroad, has become a necessary choice for business strategies and is quite popular among enterprises - a report released by consulting firm Frost & Sullivan shows that by 2019, the global U&C market size is expected to be will reach US$2.287 billion.

In China, this trend is also gradually emerging. With the rise of China's economy, more and more domestic enterprises have the right to speak in the market. The expansion of business scale and the rapid development of personnel have put forward higher requirements for enterprise communication systems.

Traditional landline telephone calls are expensive and have single functions, and are being replaced by IP-based landlines. In addition to IP landlines, enterprises also need reliable and stable email systems, OA systems, instant messaging, telephone conferencing, video conferencing, network conferencing and other conferencing systems to cooperate with each other to facilitate simple and timely internal and external communication. This has prompted these companies to gradually abandon free, low-performance consumer products and turn to more stable and secure enterprise-level products.

These classified professional communication systems bring many benefits to enterprises. However, IT departments have to face the problem of hardware hoarding. Regardless of the initial purchase cost or future maintenance costs, it is a huge problem for enterprises. Not a small expense. The complexity and diversity of communication systems also brings difficulties to management. Each transfer of employees means multiple changes in calls and configurations.

UCamp;C is an excellent way to simplify and improve enterprise communications and enterprise informatization. It not only reduces the burden on IT personnel in system operation and maintenance, but also allows employees to devote their energy to more important tasks. At work, the company should not be restricted by factors other than business.

With UCamp; C, enterprises can achieve simpler business processes and more efficient workspaces, ensuring smooth information transmission, which will become part of market competitiveness. All in all, deploying UCamp; C does not only mean expenses, but also means return on investment.

The first UCamp;C system for growing enterprises

As mentioned above, no matter which industry a company is in, when it develops to a certain scale, it is bound to face complicated communication and collaboration. As well as the problem of overall communication efficiency and the reduction of the average effectiveness of corporate employees. We call this kind of enterprise a growth enterprise, or a medium-sized enterprise. At this time, it is time for these growth enterprises to deploy the first set of UCamp;C in their development history.

We know that UC is a big market, and there are many Chinese and foreign manufacturers involved in the UC field, each with its own unique product features. However, most UC solutions are aimed at large enterprises, that is, enterprises with mature businesses. Only they have enough financial resources to deploy the most powerful UC system. On the contrary, for those growing enterprises, limited by budget issues, the solutions provided by Ucamp;C manufacturers are often inferior to the former. In fact, for these developing enterprises, the efficiency improvement that UCamp;C can bring to them is crucial. Business competition is so fierce, success or failure can happen in an instant. For them, UCamp;C is not the icing on the cake, but a timely help. At the same time, enterprises can also experience UCamp; C products for free and personally experience the convenience brought by unified communications.

Therefore, judging from market demands, growing enterprises not only need UCamp; C, but also need comprehensive and powerful UCamp;C product solutions. But, who is willing to satisfy the cash-strapped them?