Excuse me, the mobile phone can't receive the SMS verification code. What happened?

If you use a Huawei mobile phone, and the mobile phone cannot receive the verification code, you can verify it by the following methods:

1. Restart the network

It may be that the network delay or server communication delay makes it impossible to receive short messages. You can try to switch flight modes and re-trigger SMS sending under the network.

2. Check whether the number is in the blacklist.

You can check whether it is set to intercept strange short messages and whether the number is included in the harassment interception blacklist. If yes, please turn off the function of intercepting strange short messages and delete the number from the blacklist if necessary.

3. Set the Information application attached to the system as the default application.

(1) In order to protect your payment security and account security, the system prohibits third-party applications from obtaining the verification code SMS you received. It is recommended that you set the Information that came with your system as the default application and try again.

(2) If you still need to use the third-party SMS application, please turn off the protection function of the verification code. Closing method: information "three points" Settings "verification code security protection.

4. If it is a mobile card and the enhanced information function is enabled, please switch to ordinary SMS.

Please switch the enhanced information to the general information interface: in the enhanced information chat interface, click Three Points in the upper right corner to switch to SMS/MMS.

5. Check whether to save the number to the privacy space.

If you have ever created a private space, you can check whether there is any record of receiving SMS in the private space. If yes, please move the required contact to the main space, and then you can view the short message in the main space after the contact is moved to the main space.

6. Restore the default settings.

Please restore the SMS settings and try again.

Restoring the information to the default settings can restore the setting items of the information to the default values, and this operation will not delete the contents of the SMS.

EMUI 4。 X: Info Menu Settings Restore the default settings.

EMUI 5。 X/8。 X: information; More Settings Restores the default settings.

EMUI 9。 X and above &; The magical UI 2. X and above: information; "Settings" at three o' clock, choose to restore the default settings.

7. Check whether the SIM card can receive the verification code when it is inserted into other mobile phones.

Insert the SIM card into other mobile phones and check whether you can receive the verification code. If the communication of the third-party server is delayed, the verification code message may not be received. It is recommended to contact the operator or a third-party APP for processing.