How about selling in quanu!

The treatment is good. I will introduce you to a telemarketing skill.

Telemarketing is a kind of communication between people. Communication, we must pay attention to communication etiquette. Etiquette reflects our respect for the communication object, and all communication can only achieve good results on the premise of respecting each other! Many of us often neglect to pay attention to etiquette in telephone communication, which leads to communication failure. Telephone etiquette mainly includes posture, greeting, addressing, smiling, listening and responding. Posture: Sit up straight, concentrate, and call the customer confidently. We should greet each other when making a phone call and answering the phone. Common words are "hello" or "hello". We should try to omit the idioms before "hello" and "hey", which will be more concise and professional. At the end of the phone call, you should say "goodbye" instead of "goodbye". "Bye-bye" is suitable for close friends, not for communicating with customers. Address: When you know the other person's name, just call out Mr. and Ms. so that you can make the other person feel very cordial, so that you won't feel disgusted as soon as you hear the phone, so that we can better communicate with each other. When you are not sure about the position and age of the other person, address the man as "Mr" and the woman as "Ms". After the phone is connected, you should listen to the other person's age through voice as soon as possible and find the accurate address. Smile: The communication effect is the best in a relaxed smile situation. People's expressions can be conveyed to each other through voice, so when facing the possible rejection of each other, we should first impress each other with a smile. A telemarketer must be a smiling angel. Listen: Listening means listening carefully to each other. Don't always interrupt each other's speech, and don't speak in a hurry. The purpose of telemarketing is to make the other party like you, accept you and prepare for sales through communication. Telemarketing is not about who is more eloquent and who can speak better. Therefore, listening to each other's speech not only respects each other's performance, but also finds a breakthrough point from each other's speech. Solve customers' problems and arouse customers' interest. Phonetics plays an important role in telephone communication. Because when we communicate by telephone, we can't see each other, and the attraction or affection we give to each other must be reflected by sound, so sound is our first impression to each other. Magnetic, cheerful and sweet voice can leave a good impression on customers. Another key factor in telemarketing is time. When to call customers should be paid attention to and considered. Calling customers at different times will have different effects. So we should grasp the time of telemarketing. I usually call after 9: 30 in the morning. I will be busy when I first go to work, so it is not suitable for making phone calls. 1 hour later, the work is almost arranged, so you can make a phone call. After 2: 30 pm, we can send short messages before calling new customers, which will deepen the impression of customers and facilitate our in-depth communication skills. Nowadays, many companies use telephone sales, which makes many customers very disgusted with this pure sales telephone. Friends who are not skilled in telemarketing skills are easily rejected by customers. How to improve the success rate of telemarketing? Here, different words need to be formulated according to different customers. Friends who have done telemarketing know that many customers are impatient to answer sales calls, some customers politely decline, and some customers simply hang up. Therefore, before we make a phone call, we must design the corresponding text for our customers, so as to make the phone call process complete, ensure the customer's interest and finally make the invitation successful!