What is the reason for Tenpay to deduct money inexplicably?

The deduction of TenPay should be fast payment or automatic deduction from member accounts.

If you haven't operated Tenpay recently, you can basically be sure. For example, the renewal of a member account will be automatically deducted. You should check whether all services under Tencent have automatic renewal on the same day. It may be that you didn't intend to renew the fee automatically, which led to the deduction. Generally speaking, Tenpay will not deduct money inexplicably, so if users are deducted by Tenpay, they will also receive the corresponding deduction details, and users can check where their money has been deducted. Generally, TenPay may be charged for the following reasons:

First, users have opened an automatic fee deduction service.

If the user has opened some automatic fee deduction services, and the selected payment method is Tenpay, then Tenpay will automatically deduct the fee at the time of fee deduction, such as some WeChat automatic financial management and some members' automatic renewal. Users can check clearly according to the bill prompt, and then cancel the automatic renewal setting on the corresponding platform.

Second, being stolen by others or about viruses.

If this happens, the user must make a complaint to Tenpay customer service at the first time, or directly call customer service to make a complaint, and freeze his account to avoid being abnormally deducted again. And you can apply for claims on the financial communication page. Generally speaking, Tenpay platform will not deduct money for no reason, but in order to prevent users from stealing Tenpay, users must not use qq or WeChat to scan the QR code provided by strangers at will.

Tenpay is a third-party online payment platform launched by Tencent, which was officially launched in September 2005. It is mainly in harmony with Tencent's business such as Paipai.com and Tencent QQ, and our commonly used WeChat payment is also a product launched by TenPay. Now there are many third-party payment platforms, such as Alipay, Wing Pay, China UnionPay Express and so on. Tenpay is also a third-party online payment platform launched by Tencent. Tenpay was officially launched in September 2005, mainly in coordination with Tencent's Paipai.com and Tencent QQ services. In terms of transaction volume, Tenpay is second only to Alipay.

Now many users think that Tencent's WeChat payment is Tenpay, but it is not. Tenpay and WeChat payment are essentially different. WeChat payment is mainly a payment function in WeChat, and Tenpay is a complete payment platform. However, although the two are different, they are also closely related. WeChat payment is a WeChat product launched by Tenpay.