E where is the complaint in Fuzhou?

At present, there are nine official ways to report complaints.

Welcome to put forward valuable opinions and suggestions on the work of various departments of Fuzhou Municipal Government. You can submit your opinions, suggestions, complaints and reports to the column "Fuzhou 12345 Service Platform for Convenience and Enterprise" of this website.

Fuzhou 12345 convenience (benefit enterprise) service platform provides nine ways for citizens and enterprises to accept claims: 1. Visit the website of 12345 Convenience (Huiqi) Service Platform through the Internet to fill in claims or inquire about claims processing; 2. Call12345-11to inform employees of their personal demands, and call 12345- 1-2 to inform employees of their corporate demands; 3. Download the application market of Fuzhou 12345 and register and claim the eFuzhou APP; 4. Edit the "Complaint Content" by SMS and send it to10690907150012345; 5. Add QQ number: 800 199906 to inform the staff of the contents of the complaint; 6. Add WeChat official account "Fuzhou 12345" to inform the staff of the complaint; 7. Weibo searched "Fuzhou 12345" to inform the staff of the contents of the complaint; 8. Email the complaint to12345 @ FZ12345.fuzhou.gov.cn; 9. Fax the written opinions on the contents of the complaint to 12345- 1-4.

Enter "Fuzhou 12345 convenience (benefit enterprises) service platform" ()

Since the opening of Fuzhou 12345 system platform, it has been running for more than 4 years, and has accepted more than 2 million appeals from the masses.

Since the beginning of this year, the system * * * has accepted 357,000 effective complaints, with an average of more than 10,000 complaints per day, with a timely handling rate of 99.79% and a basic satisfaction rate of 99.7 1%. Basically achieved "everything is settled, everything has an echo", and it has become a beautiful business card for the municipal party Committee and the municipal government to implement the "do it right away" convenience service.

After years of development, at present, citizens can submit their demands to the 12345 platform 24 hours a day, 365 days a year. Demand types include "consultation, help, complaint and suggestion", and channels include "website, hotline, e-mail, Weibo, WeChat, mobile APP, SMS, fax, QQ and active solicitation".