What should I do if the courier is returned during the epidemic?

The epidemic situation is returned by express delivery, and the freight merchants bear it.

Merchants and couriers have an agreement. After the goods are delivered, if the buyer refuses to sign for them, neither the buyer nor the merchant has to bear the freight. 2, cash on delivery, after the buyer refuses to sign, the buyer needs to pay one-way freight. ?

Precautions:

If it is not handled within 5 working days, the process state will jump to the expired state. In case of overdue return, the processing time limit can be kept for 2 working days. If it is not handled within 2 working days, the returned parts will jump to the expired state. In the expired state, the default return and discard processing will be performed. We will no longer accept customers' handling opinions in the future.

Seller's reasons: Express orders, general items will be delivered on the same day or the next day after the buyer pays. If there are special products or customized products, there will be time to explain.

If the seller does not explain the reason for not delivering the goods, or the courier caused by the delivery error is returned. The expenses incurred at this time shall be borne by the seller, and the expenses of the buyer's purchase order shall be refunded.