Alipay's student loan shows that there is no information to repay. What happened?

Paying back the student loan on Alipay shows "information that no repayment is required", probably for the following reasons:

1, the network connected to the mobile phone is not good, and the page cannot load information.

2. The registered Alipay account number is wrong, which is not the Alipay account number generated by the China Development Bank system when the student loan was handled before.

3. The customer made an early repayment, but did not log in to the online service system of the student loan information network of China Development Bank to submit an application for early repayment.

4. Missed the stipulated repayment time.

Extended data

The process of students applying for student-origin credit loan

(Written according to the system situation in 20 10. If the system is updated, please follow the latest requirements. )

(a) students online system users:

All applicants

(B) China Development Bank student credit student loan online system related operating procedures

1. Take Huawei P40 and EMUI 10. 1.0 systems as examples, and log in to the system. (URL/, if there is something wrong with the security certificate of this website, please ignore it and select "Continue to browse this website")

Answer: Students who renew their loans log on to the system (students who have obtained loans before, 20 1 1 who apply again).

(1) Click on the website, and select "Student-origin Student Loan" in Please Select Your Loan Type.

(2) Enter the user name and password to log in to the system. If you forget your password, you can also choose your ID card to log in.

B: New loan student login system (for newly admitted students and college students who have never applied for loans before)

(1) Click on the website, and select "Student-origin Student Loan" in Please Select Your Loan Type.

(2) Click "Register".

(3) In the terms of the registered user agreement, click "Agree".

(4) Enter the name (no space in the middle), the real and valid ID number of 18, and select the funding center where the loan is handled (if "city" is not in the list, you can choose the administrative division directly under the provincial government at the county level; If the district is not in the list, you can choose "Municipal District". For example, students who want to apply for student-origin student loans in Jiang 'an District of Wuhan should choose Hubei Province, Wuhan City, Jiang 'an District and Wuhan Jiang 'an District Student Financial Assistance Management Center in turn.

(5) Enter the "graduation middle school".

(6) Enter the information of the school, click "Select University" after "University Name", enter the name of the school, click "Query", click the "Select" button in front of the university, and click "OK". Enter "Department Name", "Specialty Name" and "Specialty Category" in turn (please refer to Annex 5 for selection), and enter the student number, enrollment year, academic system and education background. (Note: 1, the name of the university, the name of the department and the name of the major should be filled in strictly according to the contents of the notice; 2. The student number of newly admitted students can be left blank; 3. The year of enrollment is the time to enter the university, that is, the time to enter the freshman stage).

(7) Click Next to set the login name, password and security information. (Login name and password are used to log in to the system, please remember after registration. Security information is used to retrieve passwords and protect personal information.

(8) Enter "Personal Information", "Communication Information", "Family Information" and "Contact Information" in turn, and fill in the above information as completely as possible so as not to affect the loan approval. Contact information can fill in the information of immediate family members. After filling in all the information, click "Submit". The student is responsible for refusing to approve the student loan due to incomplete information (note: the method of filling in the contact number is area code plus number, such as 02788888888, and the following methods are the same).

(9) A prompt "Registration Successful" will pop up on the page. Click "Return" to log in with the login name and password you just registered.

(10) After logging into the system, you can modify the above information such as "Personal Information" and "School Information". Click Submit after modification.

Step 2 Apply online

(1) Click "Loan Application" in the selection column on the left, click "Add", select "Loan Amount", "Loan Term" and "Loan Application Reason", and then enter "Loan Reason Description" (Note: the application amount must not exceed 6,000 yuan, but it must be an integer multiple of "100". For example: 3,300 yuan, 4,500 yuan, 5,600 yuan, etc. Please apply for students to choose according to their actual needs to avoid the financial security and operational difficulties caused by the "withdrawal" of loan funds exceeding tuition and accommodation fees; The longest loan term is 14 years, and the specific calculation method is: freshman = academic system+10 (the calculation result is greater than 14, fill in14); Students in colleges and universities = academic system-years of study+10 (the calculation result is greater than 14 14).

"Issuer of loan certificate" (at least at the level of township government and sub-district office), "date of issuance", "contact person" and "contact telephone number" (if the name, date of issuance, contact person and contact telephone number of the issuer cannot be determined when the above information is entered, it can be left blank temporarily until the application form is printed and sealed).

(2) Enter the information of co-borrower (students who renew their loans can choose the original co-borrower in the drop-down box or add a new co-borrower. Students who directly renew their loans choose to add a new co-borrower, and the co-borrower principle must be parents or immediate family members).

(3) Account information, the settlement institution selects Alipay (Hubei) (Note: After the loan application is accepted, the Alipay account number will be automatically generated and printed on the contract when the contract information is entered, so that students can know their Alipay account number in the contract. Please refer to the website for Alipay operation. The initial password of Alipay account generated by the first loan application is printed on the loan acceptance voucher, please modify it in time and keep it in mind after logging in).

(4) Click "Submit" and a prompt will pop up, indicating that the application has been submitted successfully. Click "Return", click "Select" to select the listed application form, and then click "Export Application Form" to save it as a word document and print the application form directly (in duplicate). (The application form must be exported from the system after it is completed in the system, and it is not allowed to be filled in manually, nor can it be edited by itself after it is exported. )

3. Students hold the application form and affix their official seals to the township government, sub-district offices and other departments.

4. The students will go to the aid center to confirm and sign the contract with the original application form and valid poverty certificate or other certificates that meet the loan conditions. (The loan qualification will be reviewed by the local financing center)

5. Students take the loan contract and loan acceptance certificate to the school for receipt, and the university enters the electronic receipt.

6. The county-level aid center will send the student loan contract and other materials to Hubei Branch of China Development Bank for approval.

7. After the approval of the National Development Bank, the loan funds will be transferred to the Alipay account of the loan student, and the tuition and accommodation fees will be transferred to the university according to the amount on the student receipt. The remaining funds will be on Alipay, which can be used for students' living expenses.

(For students who repay in advance in the second year after obtaining the loan or before graduation, colleges and universities should cooperate with the local education bureau to verify the financial situation of the students' families. If the family is in good financial condition when applying for a loan, it will be held accountable. )

This system is a student-specific student loan data system. You can query students' personal loan information, loan information and repayment information, and you can apply for prepayment and repayment online.

The loan procedures and related operations of the information system are still being improved. If there is any update, it will be released in time through the internet, newspapers and local student financial assistance management centers. Please pay attention to students who are interested in applying for loans.

The starting time of this year's student source credit student loan and the acceptance time of local student financial assistance management centers will also be notified separately through the internet, newspapers and local student financial assistance management centers.