Rong Shu loans overdue loses contact. What if the phone doesn't work?

Not necessarily. The following is a detailed answer to this question:

1. First answer the question:

If the borrower's phone has been disconnected, it cannot be immediately determined that the borrower has lost contact.

2. Explain the reasons for the conclusion:

-The phone can't be connected because the borrower's cell phone is turned off, the signal is not good or there is something wrong with the network. These reasons are not enough to prove that the borrower lost contact.

-The borrower may temporarily shut down his phone or change his phone number for some personal reasons, which does not necessarily mean that the phone cannot be contacted.

-In addition, it may be the bank or the lending institution's own problems, such as telephone line failure, system update, or busy manual customer service, which makes the phone unable to connect.

3. Summary:

If you can't get through the phone, you can't directly determine that the borrower has lost contact. You need to further verify the borrower's situation and background.

4. Extended information:

Before confirming that the borrower has lost contact, the lending institution usually takes the following measures:

-Try to get in touch with the borrower through other channels and contact methods, such as sending short messages, e-mails, delivering paper letters, etc.

-If you can't contact the borrower, you can try to contact the borrower's emergency contact or guarantor for more information.

-If the borrower's situation is still uncertain, the lending institution may entrust a third party to conduct an investigation, such as determining the borrower's whereabouts and current situation through social networks, public security systems and other channels.

The above is a detailed answer to whether the borrower's phone is disconnected. It should be noted that the telephone disconnection is only a case, and it cannot directly draw the conclusion that the borrower lost contact. Therefore, under similar circumstances, lending institutions need to further verify the borrower's situation and take necessary measures.