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Will Alipay call back after buying insurance?
After purchasing life insurance, the insured should receive a return call from the call center of the insurance company, unless it is short-term accident insurance (such as aviation accident insurance)
The confirmation of the return visit includes the information of the applicant, whether he knows the benefits of the insurance, whether he knows that if it is dividend insurance, the dividend is uncertain, and whether he knows that there is a hesitation period. If he surrenders his insurance during the hesitation period, after deducting the work cost, all the premiums will be refunded, and there will be a loss of principal after the hesitation period.
See below for relevant regulations:
Article 14 An insurance company shall establish a return visit system, designate a special department to be responsible for the return visit, and be equipped with necessary personnel and equipment.
Article 15 An insurance company shall pay a return visit to the new life insurance business with a contract term exceeding one year during the hesitation period, and record the return visit in time. The return visit shall include the following contents:
(1) Confirm whether the interviewee is the applicant himself;
(2) Confirm whether the insured has purchased insurance products and whether the insured and the insured have signed as required;
(three) to confirm whether the applicant has read and understood the contents of the product manual and insurance tips;
(four) to confirm whether the insured knows the insurance liability, liability exemption and insurance period;
(five) to confirm whether the insured is aware of the possible losses caused by surrender;
(six) to confirm whether the applicant knows the start time, period and rights of the hesitation period;
(7) If the payment is made by installment, confirm whether the insured knows the payment period and frequency.
The return visit of new life insurance products, if otherwise stipulated by the China Insurance Regulatory Commission, shall be followed.
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