China Merchants Bank hasn't received short messages from consumers for a long time. What happened? Besides, I can't see the messages from Taobao. I am a mobile phone.

Hello, there are several situations where you can't receive the short message sent by our bank:

(1) At present, not every transaction in our SMS service has a reminder, and the business you operate does not belong to our SMS service. For example, for an ordinary card with one card, there will be SMS notification when the POS consumption amount is above 1 0,000 yuan (inclusive), and there will be no SMS notification when it is below 1 0,000 yuan.

(2) The SMS service has not been customized successfully, or the mobile phone number has not been reserved.

(3) At that time, the SMS sending platform system was busy or the communication was unstable, which may lead to the inability to receive it.

I suggest you dial 95555 first, and select 2 Manual Services-Select 1 Personal Banking-Select 5 General Personal Services. Manually verify whether there is a successfully customized SMS function. If you have any other questions, please visit "Online Customer Service" (website: /cmu/icslogin.aspx? from = B& amp； Logincmu=0), we will serve you wholeheartedly! Thank you for your concern and support for China Merchants Bank!