Apple's mobile phone has unread information but can't see it.

There are unread messages on Apple's mobile phone, but you can't see them. If your Apple phone prompts unread information, but you can't find any unread information in the information list, this may be caused by the following reasons:

The message was wrongly marked as read.

Sometimes, you may touch the screen by mistake, causing the message to be marked as read, but you don't really view it. At this time, you need to find this message in the message list, then hold it down and select "Mark as unread" so that it will reappear in the unread message list.

Messages are filtered to other folders.

If there are many folders in your mailing list, sometimes your unread messages may be filtered to other folders. You can try opening other folders to see if there are unread messages.

The message has been deleted.

If your unread message has been deleted, it will no longer appear in the unread message list. You can try to find this message in the deleted folder. If it cannot be found, it may have been permanently deleted.

Generally speaking, there are unread messages on Apple's mobile phone, but you can't see them. This may be because the message was wrongly marked as read, filtered to another folder or deleted. If you encounter this problem, you can try the above methods to solve it. If it still can't be solved, you may need to contact Apple Customer Service or go to Apple Store for help.