How long will Ctrip refund arrive?

Users use credit cards to buy tickets online. No matter what kind of tickets they buy, as long as they apply for a refund and the refund is successful, the refund will be returned to the credit card. Generally, the refund will reach the user's credit card within 3-5 working days. If SMS reminder is enabled or the official WeChat account is bound, the bank will send a message to inform the user after receiving the refund.

Different airlines or platforms have different refund policies. Some may allow users to refund tickets without loss within a period of time after purchasing tickets, while others may charge a certain handling fee. If the user booked the ticket on Ctrip, you need to check the airline's refund policy.

Users choose different payment methods, and the refund time will be different. Generally speaking, if the user chooses credit card payment or electronic payment methods such as Alipay and WeChat, the refund will generally arrive within 1~3 working days. If the user chooses bank transfer or cash payment, the refund time may be longer, and it usually takes 7~ 15 working days to arrive.

Ctrip submits a refund application.

According to Ctrip's service agreement and the regulations of the National Development and Reform Commission on ticket change and cancellation, if the new fare after the change is higher than the original fare, Ctrip will charge the difference.

If the new fare after the change is lower than the original fare, Ctrip will refund the difference, and the original fare will be returned according to the original payment channel. If the subject uses Ctrip to purchase tickets, the refund will inevitably be returned to Ctrip account, but Ctrip has not returned the ticket money to the subject, and the subject needs to ask Ctrip for a refund.

Users can contact Ctrip customer service through Ctrip customer service phone or online customer service channel to reflect their refund problems and ask for a refund. The customer service staff will help the user to inquire about the refund situation and inform the refund time.