How to delete Taobao buyer reviews

Generally, sellers give buyers good reviews, but good reviews cannot be deleted. Only negative reviews can be modified and deleted within 30 days. Sellers can use our mini program to check whether the buyer's number is safe. We hope it will be helpful to you!

Taobao sellers cannot delete buyer reviews, only buyers can delete them.

According to the "Taobao Evaluation Standards":

Article 8 Evaluation Modification The evaluator can modify or delete the credit evaluation once within 30 days after making a neutral or negative evaluation.

Article 10 Evaluation Principles In order to ensure that evaluation content can provide reliable basis for consumers’ shopping decisions and reflect the true situation of goods or services, when buyers and sellers publish evaluations through Taobao evaluation tools, their evaluations should be consistent with The goods or services traded are relevant, legal, objective, and true. Buyers and sellers are not allowed to use Taobao's evaluation tools to infringe on the legitimate rights and interests of relevant parties.

Extended information:

The "Implementation Rules for Handling Taobao Evaluation Violations" stipulates:

Article 3: Anyone who uses Taobao evaluation tools to conduct malicious acts shall initiate relevant complaints. Please state the reason for your complaint and provide objective and valid evidence to substantiate your complaint, such as:

1. Aliwangwang or Qianniu evidence number;

2. Complete and clear Screenshots of chat history;

3. Photos of mobile phone text messages (photos of mobile phone text messages and official details are required);

4. Other information that can prove the malicious behavior of the respondent certificate.