How to find out why the bank card is frozen?

If the bank card is frozen, you can check the reasons by the following methods:

1, check at the bank counter. Cardholders can bring their bank cards to the counter to check the reasons for freezing, which is also convenient for subsequent thawing procedures.

2. Call the bank customer service hotline to call the bank customer service hotline, and contact the manual customer service according to the voice prompt to inquire about the freezing reason.

3. Relevant judicial departments inquire about judicial cases, and when the judicial departments freeze bank cards, they will issue relevant approval documents explaining the reasons for freezing.

It should be noted that when logging in personal online banking or mobile banking, you will be prompted that the card status is abnormal after logging in, but the specific reasons need to be inquired through the bank. It should be noted that when logging in personal online banking or mobile banking, you will be prompted that the card status is abnormal after logging in, but the specific reasons need to be inquired through the bank.