Joke Collection Website - Blessing messages - The merchant will send me a message directly after the bad review of the Meituan takeaway. What is the function?

The merchant will send me a message directly after the bad review of the Meituan takeaway. What is the function?

You can't hide the bad reviews of Meituan. Can only be deleted by the customer himself. Now Meituan has a bad review notification function. If the customer gives a bad review, you can send five sentences to the customer through the background, which can help the customer solve the problem and minimize the bad review.

If it is a malicious peer review, customers may complain through customer service for objective reasons such as wrong comments, and merchants can only complain three times a month.